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Marketing can
be as simple as engaging in a one minute conversation with
another person or as complex as a $3,000 direct mail
advertising campaign. Everyone has done some type of marketing
in their lives - including you. You may have sold things at a
garage sell - that's marketing. Maybe you recommended a friend
to see a movie, which she did. That, too, is marketing. At
your last job interview, you talked about yourself and how you
and your experience could benefit the company - and you got
the job. That's marketing.
But marketing is more than selling a product or service or
yourself - basically, it's getting the person or prospect
interested in what you're selling. And that's not so easy -
unless you know exactly how to do it.
Most people know how to market - but not everyone knows how to
market effectively. When you mail a prospective client a piece
of your promotional material advertising your availability as
a commercial copywriter who is seeking work and don't get a
response, then that's marketing. But when the prospective
client responds to your promotional material and requests
additional information that leads up to work, then that's
marketing effectively.
Marketing is probably the most ignored and neglected function
of operating a profitable commercial copywriting business.
Copywriters ignore or neglect marketing because of the
following reasons:
Marketing must be done on a continuous - if not daily - basis.
That eats away 20-30% of your time each day. Instead of
working eight hours each day for clients, you really work five
or six hours each day for clients.
Marketing is non-billable time. When a freelancer stops
working on his client's project to do his own marketing, he
does not get paid for his time.
Marketing costs money and can exhaust your time. A popular
complaint among freelancers is the lack of time to shoehorn
daily marketing into their daily schedules. Working on lengthy
projects, meeting deadlines, keeping in touch with clients and
managing a business can place a lot of strain on the writer.
Because of time constraints, many copywriters market their
services in short, quick "spurts" - that is, they
mail out huge amounts of promotional material at one time when
only necessary.
Beginners often quit their marketing efforts too soon because
they're not soliciting responses immediately. And established
professionals neglect daily marketing because it's
non-billable time and their existing client-base may be
funneling in referrals and repeat work, so why market?
Whatever you do, never stop your marketing, even if you have
plenty of clients, lots of work and several paychecks in the
mail. Stopping your marketing at any time can cause sluggish
sales, lack of clients, and, potentially, a bankrupt business,
in the coming weeks or in the future.
Marketing is the lifeblood of your business. Your business
does not grow, flourish or live without marketing. Once you
understand how to market effectively, you'll increase your
chances of running a successful, profitable copywriting
business (or any business), guaranteed.
Here's a checklist to market any service or product
effectively:
Marketing is repetitious. For your marketing to create impact,
build rapport and establish relationships with your prospects,
your marketing must be repetitious - there is simply no other
way. Plan on promoting yourself to the same prospect at least
five times before you anticipate a response.
Marketing must interest the prospect about your product or
service, not just sell it. If you can't stir up interest about
your service or product, the prospect will junk your
promotional material in the garbage.
Marketing must be performed continuously, not infrequently.
Avoid marketing in spurts. "Marketing, to be effective,
must be done on a continuous basis - not when you feel like it
or when you need to do so," says corporate copywriter,
Joan Berk. "When you market in spurts, you put yourself
at a risk of having to wait for the results and scrambling
around to find work to meet payments. If you market each day -
or at least every other day - it's much easier to manage, keep
track of your results, and you won't put yourself in a state
of panic when you lose a client or fall short of a project.
You'll have many inquiries, leads and referrals on tap."
Marketing creates impact gradually - not immediately.
Anticipate sluggish results the first time you market your
services, but don't quit due to poor results. Marketing, to
create impact, builds up gradually, over time, not overnight.
Marketing does not focus on the product or service - but
focuses on the benefits of the product or service, or, in
essence, how the service or product can benefit the prospect.
Marketing focuses on soliciting a response from the prospect,
not just the work. If all you do is ask for work, most likely
you will not get it the first time around, no matter how
qualified you are. To increase the chances of the prospect
outsourcing work to you, you must also try to solicit a
response, not just the work. Have the prospect contact you to
receive your free business newsletter, or a free consultation,
or to review a piece of his material for free. When you
solicit a response, it brings you closer to securing work from
the prospect. Responses are nearly as important as getting the
work itself.
Marketing sells solutions, never your writing services.
Prospects don't care how creative and professional you write.
They only care about one thing: how your skills can solve
their problems. That's it. If you can't help the prospect
solve his problem, you won't get the work.
As you put together an effective marketing plan for your
business, remember the following key points:
First, all marketing strategies come down to one type of
marketing: networking (or some form of networking). Securing a
client is a person-to-person confrontation. It involves
finding out the prospect's problems and needs, and then
fulfilling them. That's one reason why networking is the best
type of marketing around.
Secondly, you never sell your services to prospects - you sell
solutions to their problems. They don't care how well you do
something - they only care what type of results you can
produce for them that'll solve their problem(s).
Finally, marketing must be repetitious to create rapport and
establish a relationship - these are two essential elements
that turn prospects into paying clients.
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