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Answering your customers questions
when they are asked is the goal of every business owner.
Here's how a typical business day might look for your company
when you use autoresponders a little differently than most
businesses do.
5:10am - A customer that ordered 200 t-shirts from your
company four months ago wants a list of your current prices.
You're asleep but your customer gets your current price list
in seconds.
7:00am - A business owner heard about your company and wants
to know if you sell your t-shirts wholesale. You're just
waking up but the business owner gets the information he wants
within seconds.
10:25am - A prospective customer wants to know why she should
buy t-shirts from you and not the shop down the street. What
advantages would using your company give her? Even though it's
coffee break time at most companies she gets the answer within
seconds.
12:30pm - A current customer needs to know what size and color
t-shirts you currently have available in a certain brand name.
When most other companies are "out to lunch" he gets
the information within seconds.
5:05pm - A prospective customer wants to know your shipping
costs for 6,000 t-shirts. Even though it's after 5, he get the
costs in seconds.
9:20pm - A new customer that ordered 100 t-shirts a few days
ago wants to know the status of their order. You're at a movie
but she gets a status update in seconds.
Midnight - The business owner that requested wholesale
information at 7:00am needs to know if you charge extra for
each silkscreen, how much, what paint colors cost extra, are
light shirts less expensive than dark colors, etc. You're
having a snack but he gets his answers to the most commonly
asked questions in seconds.
3:35am - That customer that wanted a current price list
yesterday morning wants to place an order for 600 t-shirts and
needs an order form. They get it within seconds and you have a
good nights sleep.
And all of this is done with e-mail. No need to have access to
the World Wide Web or the Internet.
How?
It's simple. Autoresponders!
An autoresponder is much like a FAX-on-demand where you call a
number and punch in a code on your phones key pad in order to
receive a document, except it's done through e-mail. Many
people refer to an autoresponder as a "24 hour Virtual
Secretary".
Autoresponders are actually simple text files that you put
together with information about your company, price lists,
wholesale information, ordering procedures, order status
updates, Frequently Asked Questions (FAQ's) and answers, sales
letters, order forms and anything else you want your customers
and prospective customers to know immediately. No need to
transfer a call from a receptionist to a sales rep then to an
order clerk and so on.
You assign unique names to each file such as:
ordering@ourlist.net
prices@ourlist.net
FAQ@ourlist.net
wholesale@ourlist.net
etc. You get the idea.
These text files are then loaded onto a host server and when a
customer or prospective customer sends a message to the e-mail
address you have assigned to the autoresponder your
information is immediately, usually within seconds, returned
to the customers e-mail box.
Advantages to autoresponders include:
Customers can receive your information any time day or night,
24 hours a day, 365 days a year.
Even if your e-mail, computer or local telephone service is
not working you can still provide information to your
customers.
No need for customers to wait for you to respond to them.They
get the information within seconds.
Costs for such services are NO where near the cost of a real
secretary. They start as low as $24 a year. That's just $2.00
a month.
Have you heard about target marketing? Well, with
autoresponders you get a very targeted mailing list. You see,
when someone requests information from your autoresponder
their e-mail address is captured in a file on your host
server. You
have access to these e-mail addresses and can then send
selected and targeted information to your customers offering
specials and new product information to name a few ideas.
Autoresponders are one of the best choices for online
marketing to your customers and prospective customers
available today and they can cost as little as $1.75 a month.
Don't miss out on this opportunity.
For More Info...
For more information on how you can get your sales material on
autoresponders TODAY or if you want to start making some
really good commissions by reselling autoresponders. Send any
blank e-mail message to autoresponder@ourlist.net.
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